Privacy Policy

Updated: April 2, 2025

We believe in full transparency when it comes to your personal information. We collect your data through various sources—contact or signup forms, for example—and we use that information to help us provide the best possible experience for you. To learn more about how we collect and use your data and your rights as a consumer, please read this Privacy Policy in full. This Statement of Privacy applies to crossfieldconcepts.com and governs data collection and usage.


1. Email and SMS Policy

We prioritize the privacy of our community members. We are committed to safeguarding the information collected through our email and SMS services. This policy outlines the information we collect, how we use it, and your rights and choices, ensuring compliance with communication laws and best practices.

2. Your Rights and Choices

• If you need assistance, contact us via email at laurie@crossfieldconcepts.com.

• You may opt out of receiving SMS or email messages by replying “STOP” to any message. After opting out, no further messages will be sent.

3. How to opt in for Consent to receive email messages

• Message frequency may vary based on your request or activity.

4. Messaging Terms & Conditions

You agree to receive informational messages (appointment reminders, project updates, etc.) from Crossfield Concepts. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at laurie@crossfieldconcepts.com. You can opt out at any time by replying STOP. Crossfield Concepts may operate other websites. Crossfield Concepts’ policy is to respect your privacy regarding any information we may collect while operating our websites.

5. Website Visitors

Like most website operators, Crossfield Concepts may collect non-personally identifying information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Crossfield Concepts collects this information to understand better how visitors use its website. From time to time, Crossfield Concepts may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Crossfield Concepts also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged-in users and users leaving comments on Crossfield Concepts blogs/sites. Crossfield Concepts only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

6. Gathering of Personally-Identifying Information

Certain visitors to the Crossfield Concepts website choose to interact with us in ways that require Crossfield Concepts to gather personally identifying information. The amount and type of information that Crossfield Concepts gathers depends on the nature of the interaction. For example, we may ask visitors who contact us at Crossfield Concepts to provide us with name, address, phone number, and email address. In each case, Crossfield Concepts collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Crossfield Concepts. Crossfield Concepts does not disclose personally identifying information other than as described below. Visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

7. Aggregated Statistics

Crossfield Concepts may collect statistics about the behavior of visitors to its websites. Crossfield Concepts may display this information publicly or provide it to others. However, Crossfield Concepts does not disclose personally identifying information other than as described below.

8. Protection of Personally-Identifying Information

Crossfield Concepts discloses potentially personally identifying and personally identifying information only to those of its employees that (i) need to know that information to process it on Crossfield Concepts’ behalf or to provide services available at Crossfield Concepts websites and (ii) that have agreed not to disclose it to others. Mobile opt-in data will not be shared with third parties. Crossfield Concepts will not rent or sell potentially personally identifying and personally identifying information to anyone. Crossfield Concepts discloses potentially personally identifying and personally identifying information only in response to a subpoena, court order, or other governmental request or when Crossfield Concepts believes in good faith that disclosure is reasonably necessary to protect the property or rights of Crossfield Concepts. If you are a registered user of an Crossfield Concepts website and have supplied your email address, Crossfield Concepts may occasionally send you an email to tell you about new offers, solicit your feedback, or keep you up to date with what’s going on with Crossfield Concepts and our services. If you send us a request (for example, via email or one of our feedback mechanisms), we reserve the right to respond to your request or to help us support other users. Crossfield Concepts takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifying and personally identifying information. Mobile opt-in data will not be shared with third parties.

9. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and the visitor’s browser provides it to the website each time the visitor returns. Crossfield Concepts may use cookies to help identify and track visitors, their usage of the Crossfield Concepts website, and their website access preferences.

10. Business Transfer

If Crossfield Concepts, or substantially all of its assets, were acquired, or in the unlikely event that Crossfield Concepts goes out of business or enters bankruptcy, user information would be one of the assets transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Crossfield Concepts may continue to use your personal information as outlined in this policy.

11. Advertisements

Ads on our websites are not currently delivered to users by advertising partners, who may set cookies. Cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use it. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be most interesting to you. This Privacy Policy covers the use of cookies by Crossfield Concepts and does not cover the use of cookies by advertisers.

Crossfield Concepts reserves the right to change this Privacy Services from time to time. We will notify you about significant changes in how we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our site, and updating any privacy information on this page. Your continued use of the site and services available through this site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide by and be bound by that Policy.

12. Privacy Policy Changes

Although most changes are likely minor, Crossfield Concepts may change its Privacy Policy from time to time and at Crossfield Concepts sole discretion. Crossfield Concepts encourages visitors to check this page for any changes to its Crossfield Concepts. If you have a Crossfield Concepts account, you might receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.